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Industry News & Press Releases

Read our press releases and related industry news for the latest company announcements and automotive updates.

Frustrated Service Advisors equals frustrated Customers

November 2018 | VenueVision Press Release

Providing a Texting Solution can help your Service Advisors with unnecessary daily challenges
Your Service Advisors are part of the life blood of your Service Department. They are generally the first line of communication with your Service customers, and are expected to keep your customers informed and happy. Not to mention also being able to recommend additional services when needed and help increase the overall Service Department ROI.

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Texting Service Customers

Your dealership needs Digital Signage — but not just any digital signage

September 2018 | VenueVision Press Release

Dealerships have been incorporating digital signage in their dealerships for some time now. Frankly, if your dealership is still using traditional POP and posters, it’s definitely time to make the switch. Changing to digital signage means creating new interactive experiences and engaging your target audiences in a more flexible and cost-effective way.

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Digital Signage with VenueVision

Texting has become the new standard for customer communication

July, 2018 | VenueVision Press Release

Texting has quickly become the platform that people across all generations are accustomed to and comfortable with, so isn’t it time that you reach your customers where they want to be reached?

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autoTEXT texting

Security Risk Alert: How are you obtaining your customer’s credit card information?

February, 2018 | VenueVision Press Release

Are your staff members taking credit card information over the phone?  If they are, they could be putting your dealership at risk of being non-compliant with privacy laws which could lead to fines and legal action.

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Mobile Cashier payment

VenueVision featured as innovator in Auto Remarketing Canada’s Innovation Issue

January, 2018 | VenueVision Press Release

We are extremely honoured to have been featured as an Innovator in the automotive industry by Auto Remarketing Canada in their most recent November/December 2017 Innovation Issue. Read the article to see how mobile trends are pushing innovation across all automotive dealership departments.

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Auto Remarketing Canada Press Release

Fixed Ops magazine article: Texting will redefine the customer experience 

December, 2017 | VenueVision Press Release

In a recent article in Fixed Ops magazine, author Chris Justice outlines how texting  and mobile payments will redefine car dealerships’ customer experiences — and describes the benefits that integrating these technologies will provide to both the dealership and the customer.  We couldn’t agree more!

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Fixed Ops Article Press Release

VenueVision Digital Media Joins Rapidly Expanding Partner Program from CDK Global

July 11, 2017 | VenueVision Press Release

VenueVision today announced that it has joined the growing CDK Global Partner Program. As a member of the largest third-party partner program in the industry, VenueVision is now part of a secure marketplace of applications and integration choices developed to help automotive dealers succeed.

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CDK Global Partner

VenueVision launches autoTEXT for dealerships – a centralized text messaging solution for any DMS

May 30, 2017 | VenueVision Press Release

VenueVision introduces autoTEXT – a centralized texting solution that lets staff seamlessly connect with their customers, regardless of their Dealer Management System (DMS). This enables dealers to improve communication and service department productivity through better and faster messaging.

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text message exchange with customer

Key West Ford and Kia West launch new mobile e-payment solution from VenueVision

May 3, 2017 | VenueVision Press Release

VenueVision has just launched its latest mobile innovation, Mobile Cashier, at Key West Ford and Kia West in British Columbia. Serving the New Westminster area, Key West Ford is the #1 new and used Ford dealer in British Columbia. Kia West, serving Vancouver, Burnaby, Coquitlam and surrounding Lower Mainland is the #1 volume Kia dealership in Western Canada.

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Key West Ford
Kia West

Digital disruption raising expectations of the automotive industry

December 20, 2016 | Digital Signage Today

Excerpt: The automotive industry is undergoing an era of digital disruption. With a modern, tech-savvy target audience, creating a high-energy, interactive and visual experience is no longer optional for automotive dealership showrooms – it’s a necessity. Static signs and posters simply do not captivate an audience anymore. Digital signage is engaging and interactive with the ability to be updated anytime, anywhere.

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Article in Digital Signage Today

Mobile payment integration boosts customer experience for auto dealers service departments

November 1, 2016 | VenueVision Press Release

VenueVision Media Systems has just launched Mobile Cashier, an express e-payment solution for parts and service departments. Customers get dealer-branded notifications of repair completion along with a copy of their invoice on their smartphone, tablet or PC, allowing them to review and pay for their repair in advance of picking up their car.

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Mobile Cashier epayment screen