VenueVision’s autoTEXT solution provides dealers with a cloud-based dashboard for bi-directional text messaging. This innovative solution lets staff seamlessly connect with their customers, regardless of their Dealer Management System (DMS).  Our DMS integration texting option also allows for automated messaging at specific service points throughout the repair process to keep your customers fully informed.  This enables dealers to improve communication and service department productivity with direct and faster messaging.

AUTOMATION
Send automated messages with DMS integration

STATUS LINK
Dynamic Repair Status link unique to VenueVision

REMINDERS
Send automatic appointment reminders and followups

TEMPLATES
Pre-built message templates to reduce keystroke time

ATTACHMENTS
Send JPEG, PDF or video attachments

PAYMENT LINK
Service completion with secure payment link

HISTORY
Download or print complete conversation history

INTERNAL CHAT
Chat window for staff communication

All Departments Can Take Advantage of Texting

Aside from all the advantages texting provides to your Service Department, Sales, Parts, Marketing and Accounting Departments can all benefit from the quick communication texting provides. Additional texting numbers can also be purchased.

Texting Builds Customer Retention

67% of customers said they would definitely return for paid service work when they were contacted by text message updates. 90% of customers prefer to be texted than called. Fewer customers want phone calls or emails — they want texts!

Eliminate Use of Cell Phones

Eliminate use of mobile phones which can be damaged and costly cellular plans. Don’t rely on Staff use of personal phones which remove that level of management transparency. No need to purchase work phones or additional cellular plans.