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Fixed Ops Magazine: Texting will redefine the customer experience

Posted by Nicole Diemert in Industry News | 0 comments

20.12.17

Fixed Ops Article Press Release

An important read for dealers who want the ultimate competitive edge.

In a recent article in Fixed Ops magazine, author Chris Justice outlines how texting will redefine car dealerships’ customer experiences. Justice goes on to describe the benefits that integrating this technology will provide to both the dealership and the customer.

It’s clearly shown in the data how more and more customers are preferring communication and updates by text over more traditional phone calls and emails. Combine this texting technology with options for mobile payments, and you are now providing cutting edge technologies and conveniences. And you can be sure that your tech savvy customers will certainly appreciate the service!  

“Dealerships that have switched to text and mobile pay solutions are experiencing faster Service approvals and faster RO closes. Money enters the dealership accounts faster, thus making it easier to focus on the bottom line throughout operations.” 

VenueVision’s autoTEXT and Mobile Cashier solutions allow you to integrate these technologies into your dealership’s processes, and ultimately improve your customer’s experiences. Improving your customer’s experiences is the only way to improve your customer service ratings, which in turn equals higher customer retention rates.  Find out more about our autoTEXT and Mobile Cashier solutions and request a demo.

Read the full article to find about all the benefits of embracing these technologies.

VenueVision Digital Media Joins Rapidly Expanding Partner Program from CDK Global

Posted by Nicole Diemert in Industry News | 0 comments

11.07.17

CDK Approved Partner

VenueVision today announced that it has joined the growing CDK Global Partner Program. As a member of the largest third-party partner program in the industry, VenueVision is now part of a secure marketplace of applications and integration choices developed to help automotive dealers succeed.

“With the new integration between CDK and VenueVision, dealerships using CDK will quickly benefit from the ease of enrolment and setup of our integrated digital solutions,” says Dave Hooper, President of VenueVision. “To get started, all they have to do is enrol through CDK’s DealerSuite estore.”

VenueVision solutions approved and integrated with CDK

autoTEXT, VenueVision’s centralized desktop text messaging solution (left), and Mobile Cashier, VenueVision’s secure epayment solution (right)

VenueVision Integrated Screens
DMS Integrated Service Appointment Dashboard sample (left) and DMS Integrated Vehicle Status Dashboard sample (right) as part of VenueVision's Digital Signage

VenueVision Digital Media Systems delivers high-impact, time-sensitive information on customer-facing screens, with real-time snapshots from the CDK Dealer Management System and other sources for:

  • Service Appointment Screens
  • Digital Service Menu Boards
  • Vehicle Repair Status Updates
  • Full OEM Sales & Service Content Management
  • Customized, Dealer Branded Content
  • Centralized Text Messaging
  • Integrated Mobile Payments
  • Used/Featured Vehicle Inventory
  • Video Walls & Interactive Kiosks/Touch ScreensCustom Displays

"We’re very pleased to introduce VenueVision as the newest member of the CDK Global Partner Program,” said Howard Gardner, vice president and general manager, CDK Data Services. “VenueVision is a welcome addition to our vibrant program. They provide dealers with a range of partner choices and the assurance that their programs can be seamlessly integrated with our applications.”

The CDK Global Partner Program provides members with access to a diverse CDK ecosystem through the ability to integrate with a range of CDK applications, as well as with CDK dealer websites. VenueVision’s Automotive Service Package now has approved integration with CDK Drive.

For more information on VenueVision’s integrated digital signage solutions, visit http://www3.venuevision.com/digital-signage/.

About the CDK Global Partner Program

The CDK Global Partner Program now numbers 300 partner companies that together offer more than 400 unique applications auto dealers can use to run their businesses. As part of the CDK ecosystem, the CDK Partner Program provides data and workflow integration to a wide range of partners, OEMs and dealers, in a secure and reliable manner. For a full list of partners and solutions available through the partner program, go to http://www.cdkglobal.com/partners.

About CDK Global

With more than $2 billion in revenues, CDK Global (Nasdaq: CDK) is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. CDK Global provides solutions to dealers in more than 100 countries around the world. CDK is focused on evolving the automotive retail experience. They are currently serving more than 28,000 retail locations and most automotive manufacturers. CDK solutions automate and integrate all parts of the dealership and buying process. This varies from targeted digital advertising and marketing campaigns to the sale, financing, insuring, parts supply, repair and maintenance of vehicles. Visit www.cdkglobal.com.

Digital disruption raising expectations of the automotive industry

Posted by venueadmin in Digital Signage, Industry News | 0 comments

20.12.16

Digital Signage Today article

Excerpt: The automotive industry is undergoing an era of digital disruption. With a modern, tech-savvy target audience, creating a high-energy, interactive and visual experience is no longer optional for automotive dealership showrooms – it’s a necessity. Static signs and posters simply do not captivate an audience anymore. Digital signage is engaging and interactive with the ability to be updated anytime, anywhere.

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