Mobile Cashier + Loyalty Rewards = Customer Retention

The Loyalty Reward Dollars solution is an extension to the convenient and secure Mobile Cashier payment option. Show your customers how much you appreciate their business by rewarding them with loyalty dollars they can redeem on future service visits. Your customers can earn loyalty dollars each and every time they pay their service invoice through the secure express payment option of Mobile Cashier. Using this rewards program will not only increase your express payment transactions, it will grow your customer loyalty and retention.

And it couldn’t be more easy to use. Track all Mobile Cashier history and Loyalty Reward dollars in the same easy to use single-sign on dashboard. See all Loyalty dollars earned and redeemed by customer, with all service invoice payment history and details.

OF MILLENNIALS

“70% of Millennials (born 1981-1996) and 62% of Gen Xers (born 1965-1980) identify REWARDS as the most compelling motivational factor for making MOBILE PAYMENTS.“

— PEW survey, 2016

Give Bonus Loyalty Dollars to any customer’s account

Dealership staff can manually add a specific amount of Loyalty Dollars to any customer’s account. Strengthen customer relationships, show customer appreciation or provide incentive. Staff can set up accounts for new customers that aren’t in your database yet. They will definitely want to book their service visits to take advantage of those reward dollars. Loyalty Dollars can be given a set expiration date depending on promotion or how they were earned. You can provide Bonus Loyalty Dollars for:

1. New Customer Promotion

2. New Vehicle Purchase Incentive

3. Offer Loyalty Dollars in lieu of discount

4. Policy Adjustments

How Loyalty Reward Dollars work in 5 Easy Steps

No sign up or Loyalty card needed

No physical card is needed to collect or redeem and no rewards program that customers need to sign up for. Your customers don’t need to carry extra rewards cards or remember to produce them at time of payment.

Automatically earn with Express Pay

Your customers will automatically earn Loyalty Reward Dollars every time they pay for service through the safe and secure Mobile Payment option. Customers are notified after every transaction of their current rewards balance.

Earn, build or redeem when they’re ready

Your customers can collect and build their loyalty reward dollars on each service payment. On future service payments they will receive an automatic notification giving them the option to redeem their dollars or to save and keep banking.

Mobile Cashier is like a portable credit card machine that turns any cell phone into a payment terminal. It’s simple and secure. Feedback has been great — customers appreciate that we’re making things easier for them. And the payment screens are branded to our dealership, so that adds another layer of credibility.”

DAMS FORD LINCOLN, — Ike P.

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