Some collective feedback on how we have helped improve customer engagement
Our customers have responded very well to the new communication tools! They like the convenience factor; it works great for the vehicle pick up & drop off — for customers we’ve been assisting & for the ones who have to pick up after hours and need to pay their bill in advance. Very user friendly.
VenueVision has provided us with fantastic software that both our team members and our customers find easy to use. Thanks to VenueVision we are operating more efficiently and our customers are being provided a better overall experience.
CITY BUICK CHEVROLET GMC
We reviewed the marketplace and selected VenueVision to assist us to deliver an industry-leading Customer Experience while helping my Team to be more efficient. Their Text, Mobile Payment and Shuttle Manager/Tracker are superior to any product I have seen.
AUDI MIDTOWN TORONTO
Over the last few months we have started working with the team from VenueVision to implement their Shuttle Tracker system which has been a huge help with managing our vehicles and drivers. Dave and his team have taken the time to listen to suggestions and improved the system based on our feedback. I would recommend VenueVision to anyone looking at the solutions they have to offer.
The VenueVision Service Appointment Screens personalize the visit for our customers and the Digital Menuboards have grown our average repair order values. Customers comment on how much they like the touch screen kiosk and our sales staff use it as well to walk through vehicle options, inventory and accessories with the customer. We recommend VenueVision to any dealer looking to enhance the digital experience for their customers.
Mobile Cashier, AutoTEXT and Shuttle Tracker beats out the competition. Easy to use and support system is quick and painless. A must for any dealership who wants to be better than the rest.
Ready Honda has a long successful relationship with VenueVision. We use many of their products including Digital Display, AutoText, Mobile Cashier and Shuttle Manager. Their products are first rate as is their support.
Having the Venue Vision product in our customer lounge and service reception gives us better coverage to keep the client engaged in our products . Great service and insight into the automotive needs of its clients.
NORTH LONDON TOYOTA
Mobile Cashier is like a portable card machine that turns any cell phone into a payment terminal. We call it our remote POS machine! It’s simple and secure. Feedback has been great — customers appreciate that we’re making things easier for them. One customer said ‘Wow, I wish everyone would do this.’ And the payment screens are branded to our dealership, so that adds another layer of credibility.
DAMS FORD LINCOLN
Utilizing the VenueVision platform helps our team in being sensitive to the customer’s time and allows us to communicate in a new medium with real time, valuable information for our client. Useful and individually targeted digital information has added a new dimension to our customers’ experience. The media displaying on our screens is really top notch as VenueVision has systematically improved the information presented on sales, parts and service and really impacted our branding. Thanks for being a great business partner.
LONDON CITY CHRYSLER
Our screens were always blank with our previous provider so we called VenueVision. We now have a more robust system with full integration to our DMS system and more importantly, better content!
401 DIXIE HYUNDAI
This improves communication. There’s no more bothering the service advisor or the cashier about whether the customer’s car is ready. I go into the customer service area and see them staring at all four screens.
The cutting-edge digital signage solutions from VenueVision allow us to enhance and personalize the experience in both our Sales and Service departments. Customers no longer have to ask when their car will be ready. They’ll see it at a glance on a digital screen.
BROWN BROS FORD
I have used VenueVision Digital Signage for a few years. About 6 months ago I added Mobile Cashier. Wow! This was an instant hit with the customers and staff. The demo, setup, training all went smoothly. The system basically runs itself. Everyone at VenueVision has been a pleasure to work with and I love their products.
This is a very cool system, it energizes our service area and our customers are engaged with the great content!
We sell 2-3 cars per month just off the Featured Vehicles Screen at service reception.
We were surprised by the amount of data the Shuttle Tracker provided, and the ease with which we can communicate destination addresses directly with the drivers. We have reduced costs on cellular data fees, and the visible increase in efficiency has improved CSI. The Geo-fencing has been an asset as well.
The content from VenueVision is fantastic. In the service building, for instance, you can view the new cars. It’s a targeted message. The concept is fantastic. Customers get education and information in a seamless fashion.
It was an easy decision to go with Digital Signage solutions from VenueVision. The managed program provides us with fresh content every month without adding to our headcount. It was also the only solution that integrated with both our DMS and CRM systems. Customers are definitely more engaged with our dealership.
1425 Cornwall Road, Unit C6 Oakville, Ontario, Canada L6J 7T5