HOW WE HAVE HELPED IMPROVE CUSTOMER ENGAGEMENT

Customer reviews

Our customers have responded very well to the new communication tools! They like the convenience factor; it works great for the vehicle pick up & drop off — for customers we’ve been assisting & for the ones who have to pick up after hours and need to pay their bill in advance. Very user friendly.

Robert Fricker

EASTGATE FORD

VenueVision has provided us with fantastic software that both our team members and our customers find easy to use. Thanks to VenueVision we are operating more efficiently and our customers are being provided a better overall experience.

Dean Fera

CITY BUICK CHEVROLET GMC

We reviewed the marketplace and selected VenueVision to assist us to deliver an industry-leading Customer Experience while helping my Team to be more efficient. Their Text, Mobile Payment and Shuttle Manager/Tracker are superior to any product I have seen.

Alex Loureiro

AUDI MIDTOWN TORONTO

Over the last few months we have started working with the team from VenueVision to implement their Shuttle Tracker system which has been a huge help with managing our vehicles and drivers. Dave and his team have taken the time to listen to suggestions and improved the system based on our feedback. I would recommend VenueVision to anyone looking at the solutions they have to offer.

Kyle Rutty

BUDDS' BMW

The VenueVision Service Appointment Screens personalize the visit for our customers and the Digital Menuboards have grown our average repair order values. Customers comment on how much they like the touch screen kiosk and our sales staff use it as well to walk through vehicle options, inventory and accessories with the customer. We recommend VenueVision to any dealer looking to enhance the digital experience for their customers.

Flynn Yeo

KEYWEST FORD

Mobile Cashier, AutoTEXT and Shuttle Tracker beats out the competition. Easy to use and support system is quick and painless. A must for any dealership who wants to be better than the rest.

Dominic D'Ornellas

HUMBERVIEW VOLKSWAGEN

Ready Honda has a long successful relationship with VenueVision. We use many of their products including Digital Display, AutoText, Mobile Cashier and Shuttle Manager. Their products are first rate as is their support.

Alan Finlay

READY HONDA

Having the Venue Vision product in our customer lounge and service reception gives us better coverage to keep the client engaged in our products . Great service and insight into the automotive needs of its clients.

Kevin Laurie

NORTH LONDON TOYOTA

Mobile Cashier is like a portable card machine that turns any cell phone into a payment terminal. We call it our remote POS machine! It’s simple and secure. Feedback has been great — customers appreciate that we’re making things easier for them. One customer said ‘Wow, I wish everyone would do this.’ And the payment screens are branded to our dealership, so that adds another layer of credibility.

Ike Penner

DAMS FORD LINCOLN

Utilizing the VenueVision platform helps our team in being sensitive to the customer’s time and allows us to communicate in a new medium with real time, valuable information for our client. Useful and individually targeted digital information has added a new dimension to our customers’ experience. The media displaying on our screens is really top notch as VenueVision has systematically improved the information presented on sales, parts and service and really impacted our branding. Thanks for being a great business partner.

John Osinga

LONDON CITY CHRYSLER

Our screens were always blank with our previous provider so we called VenueVision. We now have a more robust system with full integration to our DMS system and more importantly, better content!

Drew Fraser

401 DIXIE HYUNDAI

This improves communication. There’s no more bothering the service advisor or the cashier about whether the customer’s car is ready. I go into the customer service area and see them staring at all four screens.

Chris Gauthier

ROADSPORT HONDA

The cutting-edge digital signage solutions from VenueVision allow us to enhance and personalize the experience in both our Sales and Service departments. Customers no longer have to ask when their car will be ready. They’ll see it at a glance on a digital screen.

Rob Jurisic

BROWN BROS FORD

I have used VenueVision Digital Signage for a few years. About 6 months ago I added Mobile Cashier. Wow! This was an instant hit with the customers and staff. The demo, setup, training all went smoothly. The system basically runs itself. Everyone at VenueVision has been a pleasure to work with and I love their products.

Ian Burrows

HALTON HONDA

This is a very cool system, it energizes our service area and our customers are engaged with the great content!

Mark Ahnert

KIA WEST

We sell 2-3 cars per month just off the Featured Vehicles Screen at service reception.

Scott Teale

KAMLOOPS HONDA

We were surprised by the amount of data the Shuttle Tracker provided, and the ease with which we can communicate destination addresses directly with the drivers. We have reduced costs on cellular data fees, and the visible increase in efficiency has improved CSI. The Geo-fencing has been an asset as well.

Ara Pashayan

PARKWAY HONDA

The content from VenueVision is fantastic. In the service building, for instance, you can view the new cars. It’s a targeted message. The concept is fantastic. Customers get education and information in a seamless fashion.

Bob Redinger

READY HONDA

It was an easy decision to go with Digital Signage solutions from VenueVision. The managed program provides us with fresh content every month without adding to our headcount. It was also the only solution that integrated with both our DMS and CRM systems. Customers are definitely more engaged with our dealership.

James Dams

DAMS FORD

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