Seamlessly connect with customers in their preferred channel

A cloud-based dashboard for bi-directional text messaging. Improve your communication across all departments, between customers and staff.

VenueVision autoTEXT
VenueVision autoTEXT


Keep customers informed before, during and after their visit


Improve department and staff productivity and communication


Decrease response time and increase customer retention

Texting advantages

1 %

of customers prefer to be texted rather than called. Fewer customers want phone calls or emails — they want texts

1 %

of customers said they would return for paid service work when the business used text updates to contact them

1 %

of texts will be read in under 3 minutes. Texting your customers results in faster repair authorizations and responses


Send automated messages with DMS integration


Dynamic Repair Status link unique to VenueVision


Use keywords to trigger auto replies and capture specific engagement


Text or receive customer messages in any language

VenueVision Texting


Send JPEG, PDF or video attachments


Pre-built message templates to reduce keystrokes


Search customer conversation by keyword or date


Download or print complete conversation history

Text vs emails

98% of text messages sent from Service are read compared to only 22% of emails

Preferred method

90% of people say they'd rather receive a text than a phone call from a business

Best way to reach

78% of customers say texting is the fastest way to reach them for Service Updates

Added functionality

Bundle autoTEXT with some of our other innovative solutions to add extra functionality to your dashboard. Send automated mobile payment links to your customers, create a professional branded estimate to send by text or book a loaner vehicle, all from your autoTEXT dashboard.

Don't just take our word for it...

We reviewed the marketplace and selected VenueVision to assist us to deliver an industry-leading Customer Experience while helping my team be more efficient. Their Text, Mobile Payment and Shuttle Tracker are superior to any product I have seen.

Alex Loureiro General Manager, Audi Midtown

We started using autoTEXT for service and saw an immediate upswing in turnaround time for approvals. It’s the future for dealerships that recognize this. The first time an advisor sent a text for a brake job to a client that was in meetings all day. One minute later…”Go ahead.”

Kenny Foo Fixed Operations Manager, Honda