VenueVision – Careers

Join our team

VenueVision is a company that thrives on forward thinkers and innovators. Check our careers page to see if there’s an opening fit for you.

We want you to be part of the VenueVision team!

While we may not be actively hiring, you can send in your information for potential software/development, IT or sales positions that may be coming up. We will keep your information on file for future job opportunities.

Bilingual Customer Service Manager

Full-time, permanent position with Oakville-based company

JOB DUTIES:

Build and maintain customer relationships for the company
Guide customers through the sales process into the support phase
Provide online training and onboarding of customers for all our software
Ensure customers are receiving the tools and support they need
In-depth understanding of our software programs to be able to advise and provide answers as needed
Educate customers on how to use our software solutions
Listen and understand customers’ needs and provide solutions
Regular follow ups with customers focusing on customer retention
Review customer activity and usage to recommend changes or provide assistance to benefit the customer
Identify areas for cross-selling and upselling

REQUIRED SKILLS:

Bilingual
Experience with providing quality Customer Service
Communication, listening and relationship management
Ability to quickly learn new software programs
Teaching and demonstrating software online or in person
Problem solving and planning
Time and project management
Managing customer expectations
Cross-selling and upselling

If you feel you have the skills, experience and attitude that would be perfect for this job, send your resume with cover letter to: davehooper@venuevision.com
or fill in the following and upload your resume with cover letter here.

DON'T SEE A JOB POSTED THAT FITS YOUR SKILLS?

Send us your resume anyway as we are always looking for new stars on our team!

Provide some details of why you’d like to be a part of our team.

Join our team

We want you to be part of the VenueVision team!

Bilingual Customer Service Manager

DON'T SEE A JOB POSTED THAT FITS YOUR SKILLS?

Send us your resume anyway as we are always looking for new stars on our team!

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