Manage small or large loaner fleets in one centralized location with visibility to vehicles at all times
VenueVision’s loaner management solution is a powerful cloud-based software built for car dealerships. Manage and control all inventory for your entire dealership from one centralized page with complete oversight into vehicle status such as: available, reserved, booked, out for maintenance, overdue and more. Having a loaner fleet, and having it properly managed can make a huge difference to your dealership and its overall customer experience. Plus, integrate it with our autoTEXT dashboard for even more convenience and functionality.
Reserve vehicles ahead of time to ensure customer satisfaction and prevent overbooking
Perform walk around inspections and record damage which is saved and tracked with each vehicle
Securely collect charges for fuel consumption, damage, traffic violations or toll charges
View all history of bookings, damage, mileage, customer details for each loaner vehicle
Integrate with your DMS customer profile details to auto populate contracts
Print or email personalized rental agreements for customer records and authorization
All customer data is stored with every booking. Easily search customer and vehicle history by date, agreement number or customer name. View all customer booking details and past agreements, duplicate last reservation details for returning service customers.
Efficient loaner vehicle returns with easy capture for vehicle walk around inspection, auto calculation of mileage and fuel consumption and printable receipts showing any costs incurred based on details in the loaner agreement.
Having a well-managed loaner fleet can have a big impact on both service and customers’ overall satisfaction. The accurate availability of a loaner vehicle can also be a factor in a customer choosing your service department over the competition.
Fleets are growing by about 10 to 15% per year, and that means the need for proper loaner fleet management is growing too. If you don’t master managing a loaner fleet, you may fall behind what customer’s are expecting as a good level of service. Giving customers their time back, makes it more convenient, and they’ll be more receptive to service repairs. Let VenueVision’s Loaner Management Software help create a service brand, improve your customer experience levels, and generate incremental customer-pay RO revenue.
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