Manage small or large loaner fleets in one centralized location
Never double-book a vehicle, over promise or lose track of when vehicles are due back
Record damage, maintenance schedules, mileage and fuel levels as well as customer rental information
VenueVision’s loaner management solution is a powerful cloud-based software built for car dealerships. Manage and control all inventory for your entire dealership from one centralized page with complete oversight into vehicle status such as: available, reserved, booked, overdue and so much more. Having a loaner fleet, and having it properly managed can make a huge difference to your dealership and its overall customer experience. Plus, integrate it with our autoTEXT dashboard for even more convenience and functionality.
Maintaining a fleet of loaner vehicles for customers to use while their cars and trucks are in for service is an increasingly vital feature of dealership service departments. How efficiently a dealership runs its loaner fleet can have a big impact on both service customers’ satisfaction and the bottom line.
A customer’s access to loaner vehicles is a major factor in choosing a service department and its location. The availability of a loaner vehicle can help close the inconvenience gap created by the distance between your facility and another mechanic located closer to your customer’s home.
A loaner fleet can provide trials of dealerships’ newer products. If your service customer is someone with an aging vehicle, or upcoming end of lease, getting them in a newer product in a loaner vehicle is a valuable sales asset, providing them a test drive during their repair process.
Fleets are growing by about 10 to 15% per year, and that means the need for proper loaner fleet management is growing too. If you don’t master managing a loaner fleet, you may fall behind what customer’s are expecting as a good level of service. Giving customers their time back, makes it more convenient, and they’ll be more receptive to service repairs. Let VenueVision’s Loaner Management Software help create a service brand, improve your customer experience levels, and generate incremental customer-pay RO revenue.