Mobile Check-in

Manage all service appointments from one centralized dashboard. Automated text messages streamline appointment bookings and rescheduling by managing inquiries, confirmations, and cancellations.

Reduce the number of no-shows

Track and monitor all customer responses

Option for customers to provide details ahead of check-in

1 %
OF TEXTS ARE READ IN LESS THAN 3 MINUTES

With 95% of text messages being read in under 3 minutes why would you want to remind your customers of their appointment any other way? Send automated text confirmation when appointment is booked and up to 2 different reminders with customized messages before appointment. All from one communication channel!

One easy-to-use centralized Dashboard

Appointment Coordinators and BDC teams have full visibility to all upcoming appointments, can view and track all customer responses and respond in real-time from one platform

  • Be notified of customer responses and communicate directly from dashboard
  • Apply notes and additional information for upcoming appointment
  • View Service Appointment details to assist in rescheduling
  • See all future and past appointment data with ability to export details

We reviewed the marketplace and selected VenueVision to assist us to deliver an industry-leading Customer Experience while helping my team be more efficient. Their Text, Mobile Payment and Shuttle Tracker are superior to any product I have seen.

Alex Loureiro General Manager, Audi Midtown

We started using autoTEXT for service and saw an immediate upswing in turnaround time for approvals. It’s the future for dealerships that recognize this. The first time an advisor sent a text for a brake job to a client that was in meetings all day. One minute later…”Go ahead.”

Kenny Foo Fixed Operations Manager, Honda