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SHUTTLE TRACKER®

Book and manage shuttle and valet requests from one dashboard

Schedule and view all bookings on a single map view, in real-time. Keep track of all your shuttle and valet requests, whether you have one or multiple vehicles. The Shuttle Tracker App for drivers allow for a centralized viewing for everyone.

VenueVision Shuttle Tracker

1

Streamline service with centralized visibility and real-time vehicle tracking

2

Eliminate deficiencies in your shuttle and valet management

3

Save time and frustration for drivers and provide an overall better customer experience

Provide a modern solution to streamline your shuttle department

Update your older processes with an automated, centralized web-based system that will have your customers’ needs taken care of from the time they book their shuttle or valet, to the time you drop them off at their door. Provide the level of customer service and mobile technology that your customers are looking for!

SCHEDULE

Schedule shuttle or valet pick ups and drop offs on the fly, or days in advance

track vehicles

View accurate locations of all vehicles in real-time with large, scaleable, interactive map

plan routes

See at a glance all markers indicating different times and types of pick ups or drop offs to plan a driver's route.

VenueVision Shuttle Request

FAVOURITES

Select destination from stored favourites, customer history or profile details

INTEGRATION

Easy to access customer details and appointment data with DMS integration

assign

Assign trips with one-click to send details directly to driver's phone. Notify customer of transportation details.

An easy-to-use scheduling system with the power of real-time tracking

A Window to all of your Transport Vehicles

Have full visibility to the location of all of your vehicles, any time of the day. Service staff can provide ETA of shuttle return and see who’s closest to send specific dispatch details to. Use on your Shuttles, Parts and Delivery Trucks and Loaner Vehicles.

Overview of daily trip history for each vehicle

See a full overview for each vehicle of their daily trip history. All customer bookings are stored for each trip. Review marked trips to see overlap and areas travelled. Can help enhance time and fuel efficiencies where multiple shuttles are in place. 

Provide enhanced Customer Service Experience

Take customer shuttle requests ahead of time or at time of Service appointment, and keep them informed with text notifications and confirmations. Provide live shuttle ETA tracking and the ability to text shuttle requests or changes.

Shuttle Tracker App for drivers

Shuttle drivers can use VenueVision’s custom Shuttle Tracker App for full integration with dealership dashboard. The App provides drivers with notification when they have been assigned trips, or allow them to claim unassigned trips. Built in chat functionality allows drivers to message customers when on route or message back to the dealership.  

Assign trips to specific drivers with App alert notification

Drivers have visibility to other drivers and trip destinations

View routes and daily schedule for all assigned trips

Customers receive notification with link to track arrival

VenueVision ShuttleTracker

Don't just take our word for it...​

We reviewed the marketplace and selected VenueVision to assist us to deliver an industry-leading Customer Experience while helping my team be more efficient. Their Text (autoTEXT), Mobile Payment (Mobile Cashier) and Shuttle Tracker are superior to any product I have seen.

Alex Loureiro General Manager, Audi Midtown

We were surprised by the amount of data the Shuttle Tracker provided, and the ease with which we can communicate destination addresses directly with the drivers. We have reduced costs on cellular data fees, and the visible increase in efficiency has improved CSI. The Geo-fencing has been an asset as well.

Ara Pashayan General Manager, Parkway Honda

Added functionality

Bundle Shuttle Tracker with some of our other innovative solutions. Schedule shuttle and valet pickups and drop offs right from your autoTEXT dashboard. Display live shuttle locations and schedule on dealer or customer facing screens.